Call us today on Freephone: 08000 288655

7.30am - 5.00pm (Monday - Thursday) 7.30am - 4.45pm (Friday) - 02380 667999 (Local)

Quick Quote

National Next Day Delivery Service / Large or small orders welcome

FAQ’s

How do I place my order?

Orders can be placed by our orders email address: orders@associated-pallets.co.uk

(please add quotation number and delivery address if possible)

How do I pay for my order?

We accept all major credit and debit cards, BACS payments and cheques are also accepted.
Credit accounts can be set up for repeat ordering customers.

How long will my delivery take once I have ordered?

Providing the products are in stock when ordered, delivery will take between 1 and 3 days.

Do you offer a Next day and timed delivery service?

Yes we do offer a next day and timed delivery service, please specify this when ordering.

Can I collect my order from your premises?

Yes, collection is welcome on the majority of our products

What do I do if I have not received my order?

Please contact us by telephone so we can see the status of your order.

Will I need a forklift truck to unload my order?

No, a tail lift truck can be requested to deliver your goods.

What is your returns or refund policy?

We offer a return, refund or replacement policy if your order is not as described, loss or damaged. We will need signed paperwork on receipt of goods stating this before any action can be taken.

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